Critic's Review
I was parked 50 feet from the place when I went to Fresh Market, so I decided to get some chicken. I eat a lot of chicken, so it's difficult to get excited about it. But I tried the other location when they first opened and I owed it to them to see if they've gotten any better.Inside the place is very rectangular; menu on the wall, music blaring; a fast food restaurant with nicer furniture.
I was surprise there was anyone else there at 4:40p on a Friday. Some people eat early I guess.
The place reminds me of Burger Fi.
They're all in on the saucy station; I was astonished on my visit to their first location to find that the hot sauce wasn't hot. Maybe they've fixed the problem?
While I waited I fiddled with my phone; the wifi here has an annoying login where they ask for you email. Why annoy your customers with such nonsense. I'm not giving you my real email address anyway.
I ordered a 1/4 chicken white meat this time with "hot" sauce, and laid out the extra $1 to "upgrade" to sweet potato mash.
They have pretty fancy bags, which I promise you're paying for in the price of the product.
When I opened the food, I said to myself "This is a Dinner?". It just didn't seem like much food for $9.35. They didn't give me any extra sauce, so I guess you just get when they brush on the chicken? I should have gotten some cause at the Saucy bar, but I thought I'd get a container with my take out. They're very cheap with the sauce!
I tried the sweet potato mash first; the word I'd use is addictive. Just the right amount of sweetness. I'll swirl some butter into this when I reheat this and it will be even better. Not sure why I had to pay an extra $1 for it though; What's in here, 1/2 a yam? Most places don't charge more for sweet potato fries and there's nothing to a mash other than some liquid.
The chicken had a citrusy flavor; the hot sauce has absolutely no heat. NONE. The flavor of the sauce only makes it about 1/4" deep; most of the breast is just dry and flavorless. What's interesting is that the sauce doesn't play well with salt. When I salted the meat, it seemed to make the sauce taste bad. Not that there was any sauce on the chicken.
Unlike the chicken I got at the other location, this chicken was cooked through; however it was quite dry. The trick of cooking the chicken properly and still having it be moist has not yet been mastered by Spatch.
I can get a whole chicken better than this for the same price, and then I can put actually hot sauce on it if that's what I want. Why buy this stuff?
Conclusion
If you want to sell citrus grilled chicken fine; but don't advertise the sauce as being made with super hot peppers if your sauce has no heat. I'm astonished that nobody in this restaurant group understands this simple concept.I rarely order chicken out because it's too easy to make cutlets at home or to just pick up a rotisserie chicken; for the same price I get 4x as much chicken plus 2 quarts of stock. I can't think of a reason that I'd ever come in this place again.
Have you ever heard anyone even mention Spatch?
As a matter of fact it's consistently empty.
Everyone is busy from 12-1p. The point is there's no interest. At lunch you get local workers. But it's not like anyone is going out of their way for the chicken with hot sauce. There's no buzz. Nobody saying "Hey, have you tried Spatch"?